1. Introduction

Welcome to the Ixora Senior Care app. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

2. Information We Collect

• Personal Information: We collect personal information such as your name, contact details, and subscription details necessary for providing our services.

• Health Data: We collect health-related information about your loved ones as part of our service to provide updates and monitor their well-being.

• Usage Data: We collect data on your interactions with the app to improve functionality and user experience.

3. How We Use Your Information

• Service Delivery: To provide updates, track activities, and communicate with you regarding your loved one’s care.

• Customer Support: To respond to your inquiries and provide assistance.

• Improvement: To enhance app features and performance based on usage data.

• Compliance: To meet legal obligations and regulatory requirements.

4. Data Security

We implement industry-standard security measures to protect your personal and health information. This includes encryption for data in transit and at rest.

5. Data Sharing

• Third Parties: We do not share your personal or health data with third parties, except for service providers who assist us in operating the app and providing services, and only as necessary for those purposes.

• Legal Requirements: We may disclose information if required by law or to comply with legal processes.

6. Your Rights

• Access and Correction: You have the right to access and update your personal information.

• Data Deletion: You may request the deletion of your personal data, subject to legal and operational constraints.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app and on our website. Please review periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@ixoraseniorcare.com.